🆚 Help & support

Support

Everything you need to get the most out of Gem Quote.

⚡ Quick Quote

The fastest mode — describe the job in plain English (e.g. "fit a new boiler in a 3-bed semi"), enter your hourly rate, and click Generate. The AI produces a full professional quote in seconds. No customer details needed — great for on-the-spot estimates.

📋 Detailed Quote

Includes customer name and address, payment terms, your qualifications, optional extras, and a full cost breakdown. Best for formal quotes you plan to email or share on WhatsApp. Toggle the sections open and fill in what's relevant to your job.

✍ Manual Quote

Build your quote line by line at your own rates. Add a description, quantity, unit, and rate for each item. The totals calculate automatically. No AI needed — ideal when you know exactly what you're charging.

📥 Downloading & sharing

After generating, click Download PDF to save a branded PDF with your business name and logo. Click Copy for WhatsApp to get a formatted message ready to paste directly into a WhatsApp conversation.

👤 Business profile

Go to My Profile from the avatar menu. Add your business name, phone, email, VAT number and logo. These details auto-fill every quote you generate — no retyping needed.

💳 Billing & plan

Visit Manage Plan in the avatar menu. Pro gives unlimited quotes at £29/month or £249/year. Payments are handled securely by Stripe.

📧 Still stuck?

Send us a message and we'll get back to you as quickly as we can. Pro customers get priority support.